Return ~

& Cancelation

Returns

Under Lithuanian Law (Consumer Rights Protection), customers normally have the right to withdraw from a distance contract within 14 days and return goods. However, UNLEASHED perfumes are handcrafted in small batches, oil-based roll-ons that are considered perishable personal care products. Therefore, in accordance with Article 6(4)(b) of the Law on Consumer Protection of Lithuania, all sales of UNLEASHED fragrances—domestic and overseas—are final. We do not accept returns or exchanges unless required by mandatory consumer protection statutes (e.g., faulty or misdescribed goods).

Cancellations

Customers may cancel an order without penalty only up to the point at which the item is dispatched. To request cancellation, please contact support@unleashed.lt immediately. Once your order has shipped, cancellation is no longer possible and is treated as a final sale under our business policy.

Faulty or Damaged Goods

In the unlikely event your product arrives damaged or with a manufacturing defect, please notify us within 7 days of receipt at info@unleashed.lt with photographic evidence. We will, at our discretion, arrange for a replacement or refund in compliance with mandatory consumer rights under Lithuanian law.

Overseas Orders

The above return and cancellation terms apply equally to international customers. Any customs duties, import taxes, or related charges are non-refundable.

Please contact info@unleashed.lt with any questions about your order. We are committed to ensuring you receive your UNLEASHED perfume in perfect condition.